Terms and Conditions
Welcome to Essentials 4U LLC! By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions:
1. Product Information** We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions or other content on our site are accurate, complete, reliable, or error-free.
2. Orders and Payment** All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the product information, or suspected fraudulent activity. Payment must be made at the time of purchase.
3. Shipping and Delivery** We aim to process and ship orders promptly. Delivery times may vary based on location and shipping method chosen. We are not responsible for delays caused by carriers or unforeseen circumstances.
4. Returns and Refunds** If you are not satisfied with your purchase, please contact us within 7 days of receiving your order. Returns are accepted up to 30 days for unopened and unused products. Refunds will be processed once the returned item is received and inspected.
5. Privacy Policy** Your privacy is important to us. We will collect and use your personal information only in accordance with our Privacy Policy, which outlines how we gather, use, and protect your data.
6. Limitation of Liability** To the fullest extent permitted by law, Essentials 4U LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7. Changes to Terms** We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site following any changes constitutes your acceptance of the new terms.
8. Governing Law** These terms and conditions are governed by the laws of Ohio and the United States. Any disputes arising from these terms shall be resolved in the appropriate courts of Ohio.
9. Contact Information** For any questions or concerns regarding these terms and conditions, please contact us at 1-888-683-2994.
Return and Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below:
1. Eligibility for Refunds
- We accept returns for unopened and unused products within 30 days from the date of delivery.
- To be eligible for a refund, items must be in their original packaging and condition.
2. How to Initiate a Return
- To initiate a return, please contact our customer service team at 1-888-683-2994. Include your order number and the reason for the return.
- Once your return request is approved, we will provide you with instructions on how to return the product.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product).
- We recommend using a trackable shipping service or purchasing shipping insurance for items over $100, as we cannot guarantee that we will receive your returned item.
4. Refund Process
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Non-Refundable Items
- Please note that certain items are non-refundable, including:
- Opened or used products
- Gift cards
- Sale items (unless specified)
6. Exchanges
- If you would like to exchange a product for a different item, please contact us to discuss the process.
7. Contact Us
- For any questions or concerns regarding our refund policy, please reach out to us at 1-888-683-2994.
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